SUPPORT

Four inboxes, and a person behind each one.

Pick the one that fits and write in your own words. Safety reports jump the queue.

General support

Bugs, account trouble, anything confusing. Two working days.

[email protected]

Safety reports

Harassment or anything that felt wrong. Answered within a day.

[email protected]

Privacy requests

Access, correction, deletion or export of your data.

[email protected]

Legal and press

Terms questions, legal process, press enquiries.

[email protected]

Deleting your account

You do not need to email anyone. Open PickOk, go to your profile, tap Edit profile, then Delete account. Deletion starts immediately. The full detail is on the Data Deletion page.